Refund policy

We want you to feel comfortable and confident when shopping at Nail Spark, that’s why we offer a 7-day return & exchange policy. We're committed to ensuring every customer's experience is as radiant and flawless as our nails. Need help? Reach out to us at nailspark1225@gmail.com.

 

Return & Exchange Conditions

 1. Items returned without authorization will not be accepted.

 2. The time frame for return & exchange must not exceed 7 days from when the original order was received.

 3. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.

 4. When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.

 5. For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.

 

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

 

Refunds

Returns will be processed within 5 days upon receiving your package. The refund will be issued to your original payment account or in the form of store credit as you requested.